Privacy Policy

CyberShield Academy Australia

Last updated: 29 August 2025

Privacy Policy – CyberShield Academy (“we,” “our,” “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with the Privacy Act 1988 (Cth)and the Australian Privacy Principles (APPs). By using our website or services, you agree to the practices outlined in this policy.

1. Who We Are

CyberShield Academy provides cybersecurity education, scam-awareness resources, and online safety training across Australia.

2. Information We Collect

Your information may be used for the following purposes:

  • To provide educational resources and scam-awareness programs.

  • To respond to enquiries and support requests.

  • To analyse website usage and improve our services.

  • To comply with Australian legal obligations.

  • To enhance online safety by preventing fraud and misuse of our website.

3. How We Use Your Information

We use your information to:

  • Provide and improve our educational resources.

  • Respond to enquiries and support requests.

  • Moderate, review, and publish scam stories (at our discretion).

  • Send updates, newsletters, or alerts if you opt-in.

  • Meet our legal and compliance obligations.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. Information may only be shared in limited circumstances:

  • With trusted service providers such as website hosting and analytics partners.

  • With law enforcement or government authorities when required by law.

  • To protect the security and integrity of our website and services.

5. Cookies & Analytics

Our website uses cookies and similar technologies to improve functionality and understand user behaviour. Cookies help us:

  • Remember your preferences and settings.

  • Analyse website traffic with tools such as Google Analytics.

  • Deliver a better user experience.

You can disable cookies in your browser settings, but some parts of our website may not function properly.

6. Data Security & Retention

We take reasonable steps to protect your personal information against loss, misuse, or unauthorised access. Our measures include:

  • Secure servers and firewalls.

  • Encryption where appropriate.

  • Restricted access to personal data.

However, please note that no online transmission or storage system can be guaranteed 100% secure.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or outdated information.

  • Withdraw consent for certain types of data processing.

  • Contact us to request removal of your data where legally possible.

Requests can be made by emailing: privacy@cybershieldacademy.com.au

8. Children’s Privacy

CyberShield Academy does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.

9. Third-Party Links

Our website may include links to external websites, apps, or services. Please note:

  • We are not responsible for the privacy practices or content of third-party sites.

  • Once you leave our website, this Privacy Policy no longer applies.

  • We encourage you to review the privacy policies of any third-party sites you visit.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with the “Last Updated” date shown above.

  • Significant changes may also be communicated via email or a notice on our website.

  • We encourage you to review this Privacy Policy periodically.

12. User-Generated Scam Stories

CyberShield Academy allows users to submit scam experiences through our “Share Your Scam Story” feature. By submitting a story, you agree to the following:

  • Stories are user-generated content and may be published publicly on our website.

  • We do not verify the accuracy of stories before publication.

  • We disclaim liability for false, misleading, or defamatory content submitted by users.

  • Submissions may include personal information if you choose to share it. You are responsible for removing or anonymising details if you do not wish them to appear online.

  • If you believe a published story violates rights or contains harmful information, you may request review or removal by contacting us at privacy@cybershieldacademy.com.au.

For more details about how we operate, please also read our Disclaimer and Terms & Conditions.

Contact us:

If you have any questions about this Privacy Policy, our Disclaimer, or Terms & Conditions, you may contact us at:

📧 Email: privacy@cybershieldacademy.com.au
🌐 Website: https://cybershieldacademy.com.au
📍 Location: Perth, Western Australia